OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
45 ratings and 31 comments received in the last 90 days.
29 June 2024
Fulfilled what we wanted , car came on time
28 June 2024
We were very satisfied - the salesman (Sulaiman) and his manager were very friendly, accommodating and helpful
13 June 2024
Extremely satisfied. Melina and her Manager Max have been amazing and they are great assets to Heathrow! I let them know all my minimum requirements, and they quickly put together a deal for me. No hassle, no fuss, and extremely efficient. Thank you!
03 June 2024
Again nothing was too much trouble Always asking if their do so anything
30 May 2024
From the moment I walked in, Melina Singhrao was great, by far the best experience I have ever had buying a new car!
30 May 2024
The experience was perfect. Melina Singhrao and her manager made me feel welcome, at ease and special.
03 May 2024
Expected delivery to be longer but came quickly
01 May 2024
The car was delayed due to external factors which was disappointing, however the sales staff at mini berry Heathrow from start to finish were outstanding. Friendly, helpful, informative, reactive and accommodating.
20 July 2024
I was well informed about what was happening about the car.
18 July 2024
Perfect service from Melina
14 July 2024
Fantastic team
08 July 2024
Always kept up to date by Gavin,service was great.
29 June 2024
THE TEAM AND I MEAN DARREN, A FANTASTIC MAN,VERY UNDERSTANDING,ALWAYS HAPPY TO HELP. THANK YOU TO DARREN FOR ALWAYS.
18 June 2024
Service representative Avneet was a star and was able to get my car serviced and washed very quickly.
16 June 2024
I have always received really friendly, efficient service from Berry Heathrow
12 June 2024
From booking in to picking up I was spoken to and advised what needed to / was going to happen
11 June 2024
service was excellent
10 June 2024
Friendly efficient service, nothing is too much trouble, take the time to explain and answer my questions/queries.
02 July 2024
I got a free gift of mini merchandise water bottle and flask and note pad which I really liked.