SERVICE

4.5

NEW CAR SALES

5.0

56 ratings and 39 comments received in the last 90 days.

02 October 2023

Malaika provided frequent updates on the status of my new MINI. She ensured the build of my car was on schedule. It was actually ready to collect sooner than expected, so I've been driving around in a 73 plate in September rather than October!

02 October 2023

Everything was done within a week. Pleased with the service.

25 September 2023

There was a delay in delivery but this was out of the control of mini , Heathrow and Humza kept me fully updated.

25 September 2023

Once again Malaika Sheikh was great in keeping me updated of the progress on the build of the car and creating great anticipation ahead of the delivery of my new car.

12 September 2023

Good customer service , great product rundown

10 September 2023

Sales executive Humza Khan was very polite & professional .

20 August 2023

Very smooth process

08 August 2023

Purchase was very easy and was explained clearly be the salesman. Delivery was a great experience, after the unveiling every aspect of the car and controls was explained fully by the salesman.

08 August 2023

The whole experience, from beginning to end, was great. Malaika was an amazing sales person and made the whole process a lot easier and enjoyable. I really felt she understood what I needed and has been unbelievably helpful from day 1.

07 August 2023

When we decided to purchase the car we told Malaika about our 1st experience of car delivery during Covid. So they ensured we had a lovely experience this time around and arranged for a car reveal with goodies which got our kids and us very excited.

09 October 2023

Nice staff , looks like job was well done. It's been only a couple of days since the service was done will have to wait and watch for few days for results .

06 October 2023

Upon arriving to collect the car, the lady who went to get the keys went missing for 10 mins. We were approached by a kind gentleman from the partner dealership who said he would go find her.

06 October 2023

Excellent service

05 October 2023

Berry focused on its customers experience.I dropped my car off on a Sunday 1400hrs for a Monday service.I was able to put my details in a touch screen and type a short message.The keys label was prepared prior to arrival.Contact was good and pickup.

04 October 2023

There was a days delay in starting the work and your spares department did not hold a component that was required subsequently I was left without a car for the weekend, after complaining I was given a loan car.

03 October 2023

Exceptional service, would highly recommend.

03 October 2023

Brilliant as always

03 October 2023

satisfied but asked twice if i wanted complimentary clean but this was not done.

02 October 2023

The MOT, warranty check and brake pad work took longer than expected given it was a planned drop off an wait.

21 September 2023

Highly professional. Kept me up to date while my vehicle was there.

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