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Customer Reviews.

service

5

I booked my Mini in for service, and this was done when was suitable for me. Everyone is so helpful and gives the best advice.

11 January 2019

service

5

The outstanding help provided by Nick was fully and appropriately supported by the very understanding and helpful Yuri, on the "front of house" team.

09 January 2019

service

3.5

The pick up and return delivery of the mini was not to my satisfaction. Seebelow

09 January 2019

service

5

been dealing with Berry for 9-10 Years fantastic over all service

09 January 2019

service

5

Great customer service

09 January 2019

sales

4

Really quick and no fuss

01 January 2019

service

1

waited most off the day i sighned when the car went .was asked if i asked for fast track after i was waiting for hours.manager was arrogant when my husband rang.Different to when we bought the car they could not do enough no appology rubbish.

16 December 2018

service

5

Best Service Experiance, Best Hospitality from the Team.

12 December 2018

service

2

The Berrys Heathrow Service Desk is awful. It took me 2 weeks to get our car booked into service. I would phone up, reception would answer, they say Service is busy and will get back to you but they never do, that cycle continued for two weeks. Awful

07 December 2018

service

5

Very professional, polite and the service was fitted in to my schedule

06 December 2018

sales

5

everything went really well. some paperwork was a bit slow or are through in multiple ways.

27 November 2018

service

5

Sharon Baxter is a great asset in the Service Department, she fully understands my needs whilst my car is being serviced or repaired there

25 November 2018

service

5

Great knowledgeable people, friendly, liked the pick-up/drop-off service, liked the reports identifying what's working well and time to plan for future aspects not needing immediate attention. Loved the video of my little mini in the garage!

19 November 2018

service

2

Spares havent arrived as promised. I will now have to take the car again to just the part fixed.They also seem to have an issue with how they store data. I have repeated corrected my reg no, however they get it wrong each time.

15 November 2018

service

5

Excellent service . Courteous staff

13 November 2018

service

5

Completely painless experience! Car still under warranty.

06 November 2018

service

5

great communication and easy to deal with

03 November 2018

sales

5

Nice, easy handover. Courteous, helpful staff. Everything was arranged and ready to go.

02 November 2018

service

5

Call out after only 30 minutes, hire car was already waiting at Berrys when I arrived and staff, particularly Stephanie were great.

01 November 2018

service

1

There was a peel of paint on the back of the car. I raised it with claims and they were so difficult. It could be more pleasant

30 October 2018

service

5

As above, plus the work was carried out quickly

23 October 2018

sales

5

Gordon and Mariam were very helpful and did everything they said they would.