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Customer Reviews.

service

5

Staff were helpful and informative.

03 January 2020

sales

5

Nadine was very helpful , polite & very professional and kept us well informed through the process from start to finish

02 January 2020

service

2

Service very slow with little communication. I was waiting for MOT and service and told originally 1-2 hrs. Had to actively seek someone to ask after 3hrs and then the overall experience took nearly 4hrs.

28 December 2019

service

5

From arrival at the garage till collection after wash and vaccum, every thing was okay.Service advisor explained what was in the paper work.

28 December 2019

service

5

Exceptionally Satisfied

24 December 2019

sales

5

Informed throughout the whole process

15 December 2019

sales

5

Great experience!

13 December 2019

sales

5

The purchase was made so easy by David King with every single query answered, updates constantly given, and the final product was outstanding

09 December 2019

service

5

I didn't have to worry about a thing, Carlton was prompt and sorted everything.

09 December 2019

service

5

well organised, professional and on time. kept me informed all the time.

09 December 2019

service

3.5

but there is an issue. The system keeps saying service.

08 December 2019

sales

5

Was kept updated at all times

06 December 2019

service

3.5

Because i was never offered a courtesy car which left me stranded in the cold in an industrial area. Didnt go the extra mile at all.

23 November 2019

service

5

They even hoovered it which, rather embarrassingly, I didn't get round to doing before it was collected. Thank you.

22 November 2019

service

4

not everything was resolved - it is now

11 November 2019

service

5

Very friendly customer service and extremely helpful staff!

11 November 2019

service

5

As above

08 November 2019

service

5

Everything was done and although slight problem this was rectified right away

05 November 2019

service

5

All the staff were very helpful

26 October 2019

service

5

My car failed the mot & the staff were so helpful obtaining me a courtesy car

17 October 2019

service

4

Great service-so good to know my Mini was in good hands. Great communication from Carlton. Improvements: 1) The alignment is a bit off on the repair so the doors don't open on remote 2) would hv been good to hv had repair explained afterwards :)

16 October 2019

service

4

The sales Assistant was very helpful in answering my questions, and took time to research and answer the more difficult questions I was asking.