OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
50 ratings and 42 comments received in the last 90 days.
27 December 2025
Helpful and professional
28 November 2025
Humza was courteous, helpful and kept things as uncomplicated as possible in a world of digital signing and documentation.
27 November 2025
Max and Melinda looked after me extremely well. The whole process was great, from selecting models, all the way through the sales process.
26 November 2025
Melina Singhrao at Berry Heathrow was amazing from start to finish. She made the whole process so easy for me, answered all my questions and responded to me quickly. She was always super polite and friendly too! :-)
24 November 2025
At Berry Heathrow the customer service we received was excellent - very attentive and very knowledgeable.
13 November 2025
Melina was fantastic. Extremely helpful throughout.
04 November 2025
I was kept upto date throughout. Smooth efficient process all round
02 November 2025
Melina was lovely, very good customer service
01 November 2025
The staff are absolutely fantastic
14 January 2026
You did the brake fluid change and washed my car!
11 January 2026
Good service. I could tell the difference after the service was done
10 January 2026
Every thing worked well
04 January 2026
Service was good at Heathrow
30 December 2025
Well organised and pleasant experience
23 December 2025
Great experience all around - very efficient and thorough.
21 December 2025
Because of the way the service team always go the extra mile to make sure our visit is always made to feel special.
16 December 2025
They were able to service my car when I it and told me when the car was ready
15 December 2025
Great care and attention from the Berry Heathrow team. MOT took longer than expected due to issue. But team sourced required product and kept me informed throughout. Left with a safe, compliant vehicle.
15 December 2025
Great customer service
FIND Berry Heathrow.
Address
- Stone Close, West Drayton, Middlesex, UB7 8JU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01895 714 074
Heathrow as well as the surrounding areas including Hounslow, West Drayton, Ruislip and Staines-upon-Thames
Address
- Stone Close, West Drayton, Middlesex, UB7 8JU
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01895 433999
Heathrow as well as the surrounding areas including Hounslow, West Drayton, Ruislip and Staines-upon-Thames
Address
- Stone Close, West Drayton, Middlesex, UB7 8JU
Opening Hours
- Mon–Fri:09:00 - 17:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01895 433999
Heathrow as well as the surrounding areas including Hounslow, West Drayton, Ruislip and Staines-upon-Thames
Address
- Stone Close, West Drayton, Middlesex, UB7 8JU
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01895 433999
Heathrow as well as the surrounding areas including Hounslow, West Drayton, Ruislip and Staines-upon-Thames
28 December 2025
Excellent service