OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
41 ratings and 31 comments received in the last 90 days.
03 June 2025
I was away on holiday and Sulaiman made sure all the dates of handover fitted around me which I was grateful for.
27 April 2025
Very friendly stuff specially malina , she is the best
15 April 2025
I was delighted with my experience at Berry Heathrow MINI. The staff were friendly, knowledgeable, and attentive to my needs. Melina's personalised approach and the seamless delivery process made the entire experience enjoyable and stress-free.
04 April 2025
Very helpful and friendly staff
27 March 2025
Completely satisfied! The entire experience at the MINI Center was exceptional, marked by outstanding professionalism from start to finish. The staff was knowledgeable, attentive, and genuinely committed to ensuring a smooth and enjoyable purchasing
24 March 2025
Amazing customer service from the whole team. My main contact was with Melina Singhrao who was particularly helpful. Melina guided me through the whole process and ensured I understood the car on pick up,,
06 June 2025
As above
02 June 2025
Did what they were asked and completed on time despite needing extra work
20 May 2025
As above
20 May 2025
Had an mot done, no faults at all money saved this time ??
19 May 2025
The team know how to look after me Darren and the ladies on reception are exceptional and kind
13 May 2025
Very satisfied with the centre. Cameron was a credit a team, keeping me updated throughout the day.
13 May 2025
Really efficient, darren was helpful as was the rest of the team
13 May 2025
Great experience always helpful & confident with mini berry
12 May 2025
No issues
04 May 2025
Brilliant service , And very helpful
06 June 2025
Good service